Client Privacy Policy and Site Terms of Use
This Privacy Policy and Terms of Use ("Policy") applies to all users of the LifePages, LLC website found at http://www.lifepages.com (the "Site"). In addition, this Policy applies to all registered users of any staffing services provided through this Site (the "Service"). Use of the Site or utilization of the Services will be collectively referred to as utilization of the "Client Services".
** This Policy is a binding legal contract between LifePages, LLC ("Client") and you.
1. Legally Binding Agreement and Eligibility. Please read this Policy carefully before using the Client Services. This Policy applies to you as a user of the Site. By clicking the "I ACCEPT" button during the registration process, you acknowledge that you understand and agree to be bound by the terms of this Policy. If you do not agree to this Policy, click "I DO NOT ACCEPT" during the registration process and exit the Site. You do not need to register for the Service to use the Site, but your use of the Site and the Service is always subject to this Policy. By clicking "I ACCEPT" in the registration process or otherwise using the Site or the Services, you agree to be bound by this Policy. If you do not agree to this Policy, you may not use the Client Services. You agree that your use of the Client Services will be subject to the most current version of this Policy at the time of such use.
2. Exclusive to the Site and the Services. This Policy applies to information obtained and collected by Client in connection with the Site. Client or its affiliated companies may have other terms of use and privacy policies which govern the information collected via other web sites operated by Client. This Policy applies only to the Client Services. Some third party web sites or other such resources may be linked to or embedded in the Site ("Affiliate Sites"). In addition, certain third parties and Affiliate Sites may provide portions of the Client Services for Client. These Affiliate Sites may have their own terms of use and privacy policies, which Client does not control and are not addressed by this Policy. Client does not monitor, endorse or guarantee, and assumes no responsibility for, Affiliate Sites or any transactions or information you may undertake or receive from Affiliate Sites. CLIENT HAS NO CONTROL OVER AFFILIATE SITES OR THE CONTENT, TRANSACTIONS OR SERVICES WITHIN THEM. CLIENT CANNOT AND DOES NOT GUARANTEE, REPRESENT, OR WARRANT THAT THE CONTENT CONTAINED IN THE AFFILIATE SITES, INCLUDING, WITHOUT LIMITATION OTHER LINKS, IS ACCURATE, LEGAL, AND/OR INOFFENSIVE. CLIENT HAS NO LIABILITY FOR AFFILIATE SITES FAILURE TO PERFORM OR ANY ERRORS IN OR OMISSIONS REGARDING ANY INFORMATION WITHIN AFFILIATE SITES. CLIENT DOES NOT REPRESENT OR WARRANT THAT AN AFFILIATE SITE WILL NOT CONTAIN COMPUTER VIRUSES OR OTHER HARMFUL CODE THAT COULD IMPACT YOUR COMPUTER OR OTHER WEB ACCESS DEVICE. CLIENT DISCLAIMS ANY AND ALL LIABILITY FOR, OR IN CONNECTION WITH, ANY TRANSACTION OR ACTIVITY RELATED TO AFFILIATE SITES. If you have a specific dispute or concern related to the content, product, or services that needs to be addressed by an Affiliate Site, you should contact the Affiliate Site and not Client.
3. Acceptable Use. You may not use the Client Services for anything other than a lawful and legitimate purpose. Regardless of the location from where the Site is used or accessed, You agree to comply with all applicable U.S. and other laws, regulations, statutes and ordinances in connection with the use of the Client Services. Examples of prohibited uses include, without limitation: (a) violation of any proprietary, publicity, privacy, or other right; (b) disclosure of confidential or proprietary information without proper authorization; (c) downloading or otherwise exporting programs or content from the site in violation of U.S. export laws or intellectual property laws; and (d) transmission, storage, or knowing receipt of any obscene or pornographic material or engaging in any misleading, tortuous, defamatory, libelous, or offensive activity. In addition, you agree not to attempt to damage, deny service to, hack, crack, reverse-engineer, disrupt, attack, flood, spam or otherwise interfere in any way (collectively, "Interfere") with the operation of the Client Services or related information systems. If you in any way Interfere with the Site or the operation of the Client Services, you agree to pay all damages incurred by Client or its licensors or providers, including any consequential damages, that result from the Interference. Your Interference with the Client Services is a material breach of this Policy and relieves Client of any of its contractual or other legal obligations to you, including Client’s obligations (including its confidentiality obligations) under this Policy or any user agreement between you and Client. Client will cooperate with the authorities in prosecuting anyone who Interferes with the Client Services, attempts to defraud any person through the utilization of the Client Services or the information obtained related to the Client Services YOU AGREE NOT TO CIRCUMVENT, OR FACILITATE A THIRD PARTY IN THE CIRCUMVENTION OF, ANY OF THE SITE'S PRIVACY OR SECURITY MEASURES.
4. Down Time. Client takes commercially reasonable measures so that the Client Services are available without significant interruption, except for scheduled downtime needed to help maintain effective operation of the Client Services. However, difficulties with hardware, software, equipment and services supplied by others may result in service interruptions. In no event will Client be liable to any party for any loss, cost or damage that results from any period of down time of the Client Services.
5. Information and Privacy. Client recognizes the importance of protecting the privacy of Client users and wishes to provide efficient and relevant information to users of the Client Services. In order to serve our customers, Client collects and analyzes information provided by you when using the Site Service.
REMEMBER THAT CERTAIN INFORMATION THAT IS DISCLOSED BY YOU WHILE USING THE CLIENT SERVICES WILL BE UTILIZED BY CLIENT AND DISCLOSED TO CERTAIN THIRD PARTIES IN ORDER TO FACILITATE THE CLIENT SERVICES (E.G. THIRD PARTY PROVIDERS OF PORTIONS OF THE CLIENT SERVICES). YOU UNDERSTAND AND AGREE TO SUCH DISCLOSURE.
What Information is Collected
Client collects and analyze information obtained from users of the Client Services. This information includes, but is not limited to the following:
Personally Identifiable Information
By electing to become a registered user of the Service, you may provide personally identifiable information to Client. "Personally identifiable information" is information that would allow someone to identify or contact you, including, for example, your name, address, telephone number or email address. Client collects such personally identifiable information in order to provide the Client Services to you.
Aggregate or Demographic Information
Client may collect and analyze aggregate data assembled from information collected via the Site Service. Aggregate information is collected in order to better understand the demographics and usage patterns of all users of the Client Services, so that Client can provide the highest level of service to our customers. Such aggregate data is not generally personally identifiable or linked to a specific user.
IP Addresses and Cookies
Client servers may automatically collect certain technical information about your use of the Client Services. This may include collecting and logging IP addresses. Client may collect IP addresses for system administration, security and statistical analysis. An IP address is a number that is assigned to a computer whenever it is communicating over the Internet. Client and its internet service provider may log these IP addresses and analyzes them to understand where requests originate. In addition, Client may use a feature of your web browser called a "cookie" to assign an identification number that automatically identifies your computer when you visit the Site. In connection with the Site Service, cookies may be used to store your username, password and viewing options, allowing you to log into the Site Service more conveniently. Such analysis enables Client to produce traffic volume statistics that can be helpful in understanding online traffic, thus enabling Client to enhance its users’ online experience.
What Organization Is Collecting the Information
Client owns and operates the Site and is the company that collects the personal information. Client’s contact information is as follows:
PO BOX 401
425 Fayette St
Conshohocken, PA 19428
Comments, suggestions or materials sent or transmitted to Client shall be deemed to be non-confidential and not subject to any restrictions. Client shall have no obligation of any kind with respect to such comments, suggestions or materials and shall be free to use and distribute them to others without limitation, including, but not limited to developing and marketing products incorporating them.
How the Information Is Used and Disclosed to Third Parties
Client may use your personally identifiable information when performing certain aspects of the Client Services. For example, Client may use your email address in order to notify you when an update to the Client Services becomes available. Client may also use personally identifiable information to perform functions such as maintaining a record of customer service requests. As a consequence, Client may disclose personally identifiable information as a necessary component of providing the Site Service and associated administrative functions. In some cases, Client uses your personally identifiable information to provide information to you, such as to send newsletters or to personalize the Site Service.
Client may use your information to offer the Services and operate the Site as well as sell and deliver advertising.
Disclosure to Third Parties
On occasion, Client may provide aggregated or demographic information to third parties. In certain circumstances, Client may share your personally identifiable information with third parties who provide services to Client in order to enable the Client Services or to enhance the functionality available to you on the Site or to provide you with new products and services.
Notwithstanding anything to the contrary set forth herein, in connection with an assignment, sale, combination, merger, acquisition, joint venture or other transfer or disposition of some or all of the assets of Client, or its affiliated entities, you agree that Client can accordingly assign, sell, license or transfer any information, including personally identifying information, that you have provided to Client to those third parties directly involved in the transfer or disposition of such assets.
Privacy Protections for Children.
Client does not knowingly collect personally identifiable information from any minor or other person under age thirteen (13) and thus is not subject to the Children’s Online Privacy Protection Act.
Opt-Out.
If you object to the disclosure or use of your personal information by Client you may contact Client at the contact information provided in this section. However, you acknowledge that if you do not allow Client to utilize your information, then Client may not be able to provide certain information and services to you.
6. User Credentials. When registering for the Service you will be provided with a username, password and you will provide other personally identifiable information. You agree that you will protect and not share your username or password with any third parties or use your username or password for any unauthorized purpose. If you lose control of either your username or password, you may lose control over your sensitive information utilized in the Site Service and you agree that Client will not be responsible. In addition, you agree that you are responsible for all actions and transactions taken under your username and password. If you believe that your username or password has been stolen or otherwise compromised, immediately contact Client Customer Support.
7. Disclaimer of Warranties. YOU EXPRESSLY UNDERSTAND AND AGREE THAT ANY AND ALL INFORMATION CONTAINED ON OR OBTAINED FROM THE SITE SERVICE IS PROVIDED "AS IS" AND ON AN "AS AVAILABLE" BASIS. CLIENT DOES NOT WARRANT THAT THE CLIENT SERVICES CONTAIN ACCURATE INFORMATION OR WILL BE FREE FROM BUGS, DEFECTS OR ERRORS, OR ACCESSIBLE WITHOUT INTERRUPTION. CLIENT MAKES NO WARRANTIES, EXPRESS OR IMPLIED, AS TO THE MERCHANTABILITY, FITNESS FOR A PARTICULAR USE OR PURPOSE, OR ANY OTHER WARRANTY, CONDITION, GUARANTY, OR REPRESENTATION, WHETHER ORAL, WRITTEN, OR IN ELECTRONIC FORM, INCLUDING BUT NOT LIMITED TO THE QUALITY, ACCURACY, USEFULNESS, TIMELINESS OR COMPLETENESS OF ANY INFORMATION PROVIDED HEREON. Some states do not allow the disclaimer of implied warranties, so the foregoing disclaimer may not apply to you.
8. Limitation of Liability. YOUR USE OF THE CLIENT SERVICES AND THE INFORMATION THEREON IS ENTIRELY AT YOUR RISK. CLIENT WILL NOT BE RESPONSIBLE FOR ANY DIRECT OR INDIRECT, CONSEQUENTIAL, SPECIAL, OR PUNITIVE DAMAGES OR LOSSES YOU MAY INCUR IN CONNECTION WITH THE CLIENT SERVICES, YOUR USE THEREOF, OR ANY OF THE INFORMATION, DATA OR OTHER MATERIAL TRANSMITTED THROUGH OR RESIDING ON THE CLIENT SERVICES, OR ANY ERRORS, DEFECTS, INTERRUPTIONS, DELETIONS OR LOSSES RESULTING THEREFROM, REGARDLESS OF THE TYPE OF CLAIM OR THE NATURE OF THE CAUSE OF ACTION, EVEN IF CLIENT HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGE OR LOSS. TO THE MAXIMUM EXTENT PERMITTED BY LAW, YOU HEREBY RELEASE AND FOREVER WAIVE ANY AND ALL CLAIMS YOU MAY HAVE AGAINST CLIENT FROM LOSSES OR DAMAGES YOU SUSTAIN IN CONNECTION WITH YOUR USE OF THE SITE SERVICE.
9. Changes to Policy. Client may change this Policy from time to time. By continuing to use the Site or the Service after Client posts any such changes, you accept the Policy, as modified. You can always find the current version of this Policy by checking info@yourlifepages.com.
10. GRANT. Client hereby grants to you a non-exclusive, non-transferable, non-sublicenseable license to use the Site and its accompanying software product (the "Software") and accompanying documentation on the following terms: You may: (i) use the Software on any single computer for your internal business purposes; and (ii) make a copy of the Software for archival purposes, provided any copy must contain all of the original Software’s proprietary notices.
11. TITLE. Title, ownership rights, and all intellectual property rights in and to the Software, Site, Services and other documentation shall remain in Client and/or its suppliers. The Site, Services and Software are protected by the copyright laws of the United States and international copyright treaties. Title, ownership rights, and intellectual property rights in and to the content accessed through the Site, Services and Software are the property of the applicable content owner and may be protected by applicable copyright or other law. This license gives you no rights to such content.
12. Remedies and Corrective Action. Client reserves the right to take any or all action it may deem appropriate in its sole discretion with respect to violations or enforcement of the terms of this Policy, and expressly reserves all rights and remedies available to Client at law or in equity. Subject to Client’s obligations under a user agreement, Client reserves the right to prevent access to the Client Services to you or any other user for any reason, at any time, at Client's reasonable discretion.
13. Governing Law. This Policy shall, for all purposes, be construed, governed by and enforced solely and exclusively in accordance with the laws of the Commonwealth of Pennsylvania, USA, without giving effect to its conflict of law provisions or your actual state of residence. You hereby agree that the courts located in Philadelphia, Pennsylvania, USA, will constitute the sole and exclusive forum for the resolution of any and all disputes arising out of or in connection with this Policy and you hereby irrevocably consent to the personal jurisdiction and venue of such courts and irrevocably waive any objections thereto. You hereby irrevocably consent to service of process for all actions in such courts.
14. Severability and Waiver. If any provision of this Policy is held to be invalid or unenforceable, such provision shall be amended so that it is enforceable to the maximum extent allowed under applicable law and the remaining provisions shall be enforced. Client’s failure to act with respect to a breach by you or others does not waive its right to act with respect to subsequent or similar breaches.
15. Indemnification. You acknowledge that Client does not endorse, or act in a representative capacity and is not responsible or liable for or on behalf of you, [any Affiliate Site], other user or other third party. To the maximum extent allowed by applicable law, you agree to defend, indemnify and hold harmless Client, its affiliates and licensors, from and against all suits, proceedings, losses, liabilities, and expenses, including without limitation, attorneys’ fees, whether in tort, contract or otherwise, which arise out of or relate to your breach of any term, acknowledgement or warranty in this Policy or any activity by you in relation to the Client Services or use of the Content.
16. Entire Agreement. This Policy constitute the entire and final agreement between you and Client with respect to the subject matter hereof and replace any and all prior or contemporaneous understandings or agreements, written or oral, regarding the subject matter.
This Privacy Policy and Terms of Use was updated on June 30, 2009
Lifepages.com Return Policy
Online yearbooks, once purchased, are immediately added to a user account and are non-refundable.
Online yearbooks purchased in pre-sale (prior to online yearbook release) are refundable (minus applicable processing fees):
- If request for refund is made within Fourteen Days of original purchase, provided yearbook has not yet posted to the user account, and
- Customer fills out a "Refund Claim Form." "Refund Claim Form" will be provided to the customer after the customer informs Lifepages, LLC that they need such a form. "Refund Claim Form" must be returned to Lifepages, LLC within 10 days to qualify for refund.
- If school limits purchase of online yearbook to individuals who have purchased the printed yearbook and an individual who HAS NOT purchased the printed yearbook purchases the online yearbook in a "Pre-Sale" and
- Customer requests a "Refund Claim Form" within seven days of being informed they are ineligible to purchase the online yearbook, and
- Customer returns the "Refund Claim Form" to Lifepages, LLC within 10 days.
In order to obtain a refund or exchange, you must provide your correct e-mail address and/or mailing address to Lifepages, LLC. Lifepages, LLC will not be liable for any claims of non-receipt of a "Refund Claim Form" that was a result of an incorrect email address and/or mailing address provided by you to Lifepages, LLC. The customer is responsible for providing a correct/working e-mail address.
Fraudulent Credit Card Charges or Fraudulent Claims - All requests to negate charges are investigated by our technical department and legal department. If you make a fraudulent claim of unauthorized card usage, we will report this to the credit card services. This report may result in cancellation of your card services, put negative information on your credit report, and create possible criminal charges that may be filed against you.
Contacting Company
You may contact the Company for customer support at www.lifepages.com or by postal mail to Lifepages, LLC, 425 Fayette St, P.O. Box 401, Conshohocken, PA 19428
Lifepages, LLC reserves the right to modify this Refund Policy at its discretion, or against any customer it believes is abusing this policy. Any such revision or change will be binding and effective immediately after posting of the revised Refund Policy on Lifepages, LLC's Web sites. You agree to periodically review our Web sites, including the current version of our Refund Policy. Our refund policy is made available on our Web sites. It is your obligation to review our refund policy for any such revisions.
This Refund Policy was updated on March 24, 2010
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